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Dealing with Customer Complaints In Hospitality

Dealing With Customer Complaints In Hospitality

Read why it’s critical your staff are trained in conflict management when dealing with customer complaints in hospitality…

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Why You Should Use E-learning In Your Business

Why You Should Use E-learning In Your Business

E-learning has become an increasingly popular method of training within businesses of all sizes and industries.

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Katy Hope Leadership Development A Case Study

Katy Hope Leadership Development – A Case Study

Is your website truly reflecting your values and professionalism? Katy’s story with Phil and the Skills Shop sheds light on the importance of aligning your online presence with your brand

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How To Create A Course Online

How To Create A Course Online

How to create a course online is a question I often get asked by other trainers and coaches. Maybe the reason why you’re here and want to get a course

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How To Sell Online Courses

How To Sell Online Courses

How to sell online courses – do it yourself or put your feet up and have it done for you, the choice is yours…

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Which First Aid Course Should I Take

Which First Aid Course Should I Take?

Having the skills to save a life is a must but “which first aid course should I take?”

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Where To Host Online Courses

Where To Host Online Courses

Host and sell your courses through your very own Skills Shop. A management tool that allows you to relax and serve your clients.

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Self Soothing In Young People blog

Self-Soothing in Young People

It is through creating dependence between you and your child that you will foster independence and self-regulation in the future.

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Company offers free online First Aid for Mental Health courses to NHS workers

Company offers free online First Aid for Mental Health courses to NHS workers

ā€œWe just love to give back in any way we can and this is our personal way of thanking all those who work for the NHS for all their hard

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return to work blog

As you return to work, do you feel anxious or apprehensive?

Ensure your team feel socially connected even though we remain physically distant as they return to work.

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Registered office: 41 Whinney Ends, Barrow-in-Furness, Cumbria. LA13 9DW

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