Positive Behavioural Support Training

Master safer handling of clients when de-escalation isn't possible

positive behavioural support training skills shop skillsshop restraint training physical intervention safer handling


Maximize your budget and schedule with onsite training


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Leave the training to us as you focus on what matters: your work.

Positive Behavioural Support Training Course Summary

What Does Positive Behavioural Support Training Cover?

Resolving Conflict

Breakaway Training

Physical Intervention

The course is delivered and assessed by Skills Shop and comes with 3 years support.

Expert Guidance

safer handling physical intervention techniques

Phil Newton (left)
Your expert in positive behavioural support training

I’m thrilled to share with you that my journey in positive behavioural support training is backed by a unique blend of experience and expertise. As a 5th Dan Black Belt in Jiu-Jitsu, I’ve dedicated years to mastering not only the physical discipline required in martial arts but also the mental resilience and conflict resolution skills that come with it. This foundation has been instrumental in my role as the leader of an extended provision centre, where for 8 years, I worked closely with disenchanted secondary school children.

My experience has taught me the profound impact of understanding, patience, and skillful conflict resolution in transforming challenging behaviors. By implementing strategies I learned from a specialized course with the National Federation of Personal Safety, I focused on resolving conflicts, teaching breakaway, and physical intervention skills, all while emphasizing the importance of maintaining positive relationships. This approach was pivotal in our center, where, over eight years, we only had to safely handle a child twice for safety reasons.

This record speaks volumes about the effectiveness of our methods and the positive environment we nurtured, which encouraged growth, understanding, and respect. My journey has equipped me with the insights and skills necessary to empower others in managing and supporting positive behavior, fostering environments where everyone feels safe, respected, and valued.


Questions we get asked about our Positive Behavioural Support Training

Doing training on-site or at a venue close by offers several benefits for individuals and organizations.

One of the main advantages of on-site training is that it allows participants to receive training in a familiar environment.  This can help them feel more comfortable and confident during the training process.

It also eliminates the need for individuals to travel to a training venue.  This saves time for those attending and helps your company reduce operating costs.

On-site training can also be tailored to the specific needs your company, making it a more effective and efficient way to deliver training.

Additionally, training on-site can help build a sense of community among participants.  Your team are able to learn and practice together in a shared environment.

Similarly, training at a venue close by can offer many of the same benefits.  In addition a change of scenery and a break from the usual routine can aid productivity.

Overall, doing training on-site or at a nearby venue can be a convenient, effective, and cost-efficient way to develop new skills and knowledge.

We deliver training throughout the UK including:

  • Birmingham
  • Bristol
  • Cardiff
  • Edinburgh
  • Glasgow
  • Leeds
  • Liverpool
  • London
  • Manchester
  • Newcastle
  • Nottingham
  • Sheffield
  • Southampton

Face-to-face training and blended training are two distinct approaches to delivering training.

Face-to-face training involves participants physically attending training sessions in person.

This type of training provides direct interaction with the trainer and other participants, allowing for immediate feedback and the opportunity to ask questions and receive clarification in real-time.

On the other hand, blended training combines face-to-face training with online learning components, such as webinars, videos, and e-learning modules.

This approach allows participants to complete some aspects of the training remotely, typically on their own time and at their own pace.

The face-to-face component of blended training is typically shorter than traditional face-to-face training and usually focuses on practical application, skill-building, and group collaboration.

Overall, the choice between face-to-face training and blended training will depend on a variety of factors, including the specific learning goals, the needs of the participants, and the available resources.

Once you obtain this certification, it is valid for a period of three years.

This means that you can use your certification to demonstrate your skills and expertise for a full three years before needing to renew it.

However, it is important to note that you can renew your certificate up to 90 days before the expiry date.

This ensures that you maintain your certification and stay up-to-date with the latest best practices.

Renewing your certification is an easy process that typically involves attending a refresher course to refresh your skills and knowledge.

By keeping your certification current, you can continue to provide high-quality care and support to those in need.

Attending an annual refresher for is essential for ensuring that individuals remain competent and confident in dealing with a situation.

Individuals can refresh their knowledge and skills, learn about any updates or changes to best practices, and gain valuable practice in simulated emergency scenarios.

This can enhance an individual’s professional development and career opportunities, while also contributing to a safer and healthier workplace for all.

Contact us on 07563 246 110 to arrange your onsite refresher.

While many providers offer accredited courses that tend to follow a one-size-fits-all approach, we pride ourselves on delivering training that goes beyond the conventional. At Skills Shop, we believe that exceptional training should not be confined to the parameters of standard accreditation.

Instead, we focus on crafting bespoke, tailored training experiences that truly empower, educate, and engage every participant. Our courses are designed to meet the unique needs of individuals and organisations, ensuring practical, impactful learning outcomes. Curious to learn how our personalised approach can benefit you or your business? Click here to discover more >

Skills Shop prides itself on the quality of the training, the expertise of the trainers delivering it, the flexibility and variety of training options available, and the level of support provided before, during, and after the training.

Quality training can be a valuable investment in your personal and professional development. It can help you to acquire new skills and knowledge, enhance your existing abilities, and improve your performance in the workplace.

Expert trainers can make a big difference to the quality and effectiveness of your training experience. Trainers who are knowledgeable, experienced, and engaging can help you to stay motivated, engaged, and focused throughout the training program. They can also provide valuable insights and feedback on your progress and help you to apply your learning to real-world situations.


All our instructors hold teaching and assessing qualifications and attend regular refresher training.  This maintains our own professional certifications and qualifications which directly impacts the high quality of training we deliver.

Skills Shop

We offer a range of delivery options, such as face-to-face training, blended learning, and e-learning. We can help you to choose the option that best suits your needs and preferences. This can help you to balance your training with other commitments and achieve your learning objectives in a way that works best for you and your team.

Furthermore, Skills Shop offers strong support before, during, and after your training. Your Skills Shop experience will help you to get the most out of your learning experience. This includes things like pre-course materials, ongoing support from trainers and mentors, and access to post-training resources and support networks.

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Derry Street, Barrow-in-Furness, Cumbria. LA14 2EF