Reasonable Adjustment Policy
Phil Newton

Phil Newton

Managing Director

03300 94 54 84Client Portal

Reasonable Adjustment And Special Consideration Policy

REASONABLE ADJUSTMENT

The aim of a reasonable adjustment is to reduce the negative impact of a disability on a learner’s ability to access learning and assessment.The Equalities Act (2010) requires Skills Shop to make reasonable adjustments where possible.

A reasonable adjustment can be granted to a learner who has a disability, medical condition or learning need such as difficulty with reading and writing but cannot give a learner an unfair advantage or compromise the assessment and is not appropriate for some qualifications as the validity of the assessment could be affected.

A Skills Shop trainer/assessor must consider the specific requirements of the learner before granting any reasonable adjustment.

SPECIAL CONSIDERATIONSpecial consideration can be granted to a learner in certain circumstances by deferring the assessment.

APPLYING FOR A REASONABLE ADJUSTMENT

A learner could apply for a reasonable adjustment during course booking procedures or course registration but any reasonable adjustment must be in place before the start of the assessment.

Reasonable adjustments must be documented by Skills Shop for quality assurance purposes.

A learner should be made aware of all relevant aspects of qualification delivery and assessment during the course introduction such as:

• Spoken delivery• Audio visual aids• Written assessment• Oral questioning• Physical requirements• Physical contact

Consideration, such as their position in a classroom, should be given to a learner with sight or hearing impairment if this benefits their participation, success, and enjoyment of the course.

The following reasonable adjustments can be granted:

• Providing a reader• Providing a scribe• Extra time for a written assessment Up to 25% additional time allowed• Assessment material on coloured paper or enlarged format• Use of coloured overlays, low vision aids, tinted spectacles• Use of a bilingual dictionary• Providing a translator• Sign language interpreter

SKILLS SHOP PRACTICAL ASSESSMENT REQUIREMENTS

A learner must be able to demonstrate assisting a casualty on the ground in a real-life situation.

Where a learner is unable to meet the requirements of a qualification necessary for an employer to fulfil their obligations under health and safety legislation, such as the Health and Safety (First-Aid) Regulations 1981, adjustment may not be possible.

Reasonable adjustment cannot be granted to enable a learner to be awarded the regulated qualification if they would be unable to fulfil a role such as a first aider in the workplace.

The trainer/assessor is responsible for ensuring that despite any disability, medical condition or learning need a learner can effectively administer first aid in any real-life situation without assistance.

Not all learners will necessarily become a first aider in the workplace and if a learner is unable to be awarded the regulated qualification, they could be offered an attendance certificate which could for example enable them to have a role within first aid such as the appointed person.

CARDIOPULMONARY RESUSCITATION AND THE SAFE USE OF AN AED

If a learner has difficulty kneeling on the floor they could practise with the manikin on a table or chair but in real life the casualty is highly likely to fall to the floor so they must be able to demonstrate CPR with a manikin on the floor.

During the assessment, padding such as a folded coat, can be used to kneel on.

Some conditions, such as arthritic wrists, may mean that a learner cannot bend their wrists back. Alternative techniques to administer CPR are acceptable, but the main measure of success should be their ability to safety and effectively compress the chest at the correct depth and rate, while applying pressure to the lower half of the sternum.

A learner must be able to perform CPR effectively and continuously for at least 2 minutes to be considered competent.

A learner must demonstrate the safe use of an AED with a manikin on the floor without assistance from a third party.

PRIMARY SURVEY, RECOVERY POSITION AND SECONDARY ASSESSMENT

A learner does not necessarily have to kneel on the floor, but the ‘casualty’ must be laying on the floor during the assessment. The learner must perform the required skills, for example assessing response, opening the airway, assessing breathing, and placing the casualty in the recovery position, safely and effectively without assistance from a third party.

WOUNDS AND BLEEDINGA learner must demonstrate the treatment for bleeding safely and effectively including the application of pressure to a wound and applying a suitable dressing. The learner must perform the skill without assistance from a third party, but if another learner is acting as the ‘casualty’ they can help if requested using one uninjured arm only.

ADDITIONAL PRACTICAL ASSESSMENTSA learner must be able to demonstrate all other required skills safely and effectively in line with Skills Shop’s assessment requirements.

ADDITIONAL CONSIDERATIONS

For first aid and related qualifications there are requirements regarding hearing, vision, and communication.

A reasonable adjustment can be granted during a course for a learner with a hearing or visual impairment or if for example English is not their first language, but to successfully complete the practical assessment and be awarded a regulated qualification a learner must be able to satisfy the additional requirements as below.

HEARING IMPAIRMENT

A learner must be able to:

• Effectively communicate with the casualty• Effectively communicate with the emergency services, understanding and being able to clearly answer any questions asked• Hear the automated external defibrillator (AED) commands• Hear indications that will assist them with their decisions regarding appropriate first aid treatment such as the breathing check

VISUAL IMPAIRMENT

A learner must be able to:

• Check for dangers and any indications of what may have happened• See any visual signs from the casualty that will assist them with their decisions regarding appropriate first aid treatment such as response, chest movement, pallor• Effectively administer first aid

COMMUNICATION

A learner must be able to

• Effectively communicate with the casualty• Effectively communicate with the emergency services, understanding and being able to clearly answer any questions asked

Where English is not the first language of a learner, a translator can be used during the course but cannot be involved during the assessment.

All assessments must be in English including any oral questioning because proficiency in English is required for the role supported by the qualification.

During a written assessment, a reasonable adjustment can be granted giving assistance with reading the questions or writing the answers and the use of a bilingual dictionary.

DYSLEXIAA reasonable adjustment can be granted to a learner with dyslexia following this policy.Dyslexia would not affect a learner’s ability to be an effective first aider. Assistance could be given with the completion of the accident/incident report if required in a workplace.

DISTANCE LEARNING QUALIFICATIONS

Due to the level of unsupervised learning required, a learner must have the literacy skills to be able to read and understand the manual and any additional resources. No reasonable adjustment can be granted if a learner is unable to do this.TEMPORARY INJURY

If due to a temporary injury at the time of the assessment a learner is unable to complete a practical demonstration, for example they cannot get to the floor due to leg injury, they can practise on a manikin raised on a table during the course. However, to pass the assessment and gain the regulated qualification they must be able to successfully complete the assessment following the practical assessment requirements as above.

If a temporary injury prevents a learner from being able to demonstrate all required practical skills special consideration can be granted by deferring the assessment until they have recovered from their injury.

If a learner is unable to complete the assessment within the maximum course duration allowed, a reasonable amount of additional time can be given.

A learner should be made aware of physical demands and where possible if a learner thinks they may be unable to complete all practical demonstrations due to temporary injury, they should inform the centre or trainer/assessor during course booking/registration and consider attending a later course. Learners may still decide to attend knowing they are unable to fulfil the assessment requirements but should understand that they will not be awarded the qualification and will instead receive an attendance certificate.

OTHER CIRCUMSTANCES

An assessment can be deferred for a learner due to adverse circumstances beyond their control such as an accident or bereavement at the time of the assessment.

Special consideration (deferred assessment) cannot be granted for reasons such as being on holiday or moving house etc.

If special consideration is granted this should be documented on the course paperwork, indicated on the online system under the reasonable adjustment section during learner registration and a register held at the centre.

APPEALS

A learner should appeal a reasonable adjustment or special consideration decision to Skills Shop Ltd.

Skills Shop Ltd is registered in England & Wales under the company registration number: 06385754 | VAT Registration Number: 286696730

Registered office address: 41 Whinney Ends, Barrow-in-Furness, Cumbria. LA13 9DW.

© 2022 Skills Shop Ltd.   All rights reserved in all media worldwide.

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