Learning Outcome and Assessment Criteria

Skill Shop’s qualifications have set learning outcomes and assessment criteria. The learning outcomes describe the skills and knowledge a participant will gain by successfully completing the qualification. The assessment criteria state the skills, knowledge, and competence a participant will be required to demonstrate during assessment. 

Qualification Reference

FAW

FAWR

This qualification consists of one unit

Unit Title

First Aid at Work (FAW)

First Aid at Work Requalification (FAWR)

Guided Learning Hours (GLH)

FAW – 18

FAWR – 12

Total Qualification Time (TQT)

FAW – 18

FAWR – 12

LEARNING OUTCOMES

The participant will:

ASSESSMENT CRITERIA

The participant can:

1. Understand the role and responsibilities of a first aider

1.1 Identify the roles and responsibilities of a first aider

1.2 Identify how to minimise the risk of infection to self and others

1.3 Identify the need for consent to provide first aid

2. Be able to safely assess and emergency situation

2.1 Conduct a first on scene survey

2.2 Conduct a primary survey of a casualty

2.3 Summon assistance where necessary

3. Be able to provide first aid to an unresponsive casualty

3.1 Identify when to administer cardiopulmonary resuscitation (CPR)

3.2 Demonstrate CPR on a manikin for an infant, child and adult

3.3 Identify when to place a casualty into the safe airway position (SAP)

3.4 Demonstrate how to place a casualty into multiple safe airway positions

3.5 Demonstrate continual monitoring of a casualty in the safe airway position

3.6 Identify how to administer first aid to someone having a seizure

4. Be able to provide first aid to a casualty who is choking

4.1 Identify when a casualty is choking

4.2 Demonstrate how to administer first aid to a casualty who is choking

5. Be able to provide first aid to a casualty with external bleeding

5.1 Identify when external bleeding is life-threatening

5.2 Demonstrate how to administer first aid to a bleeding casualty

6. Know how to provide first aid to a casualty who is suffering from shock

6.1 Recognise when a casualty is going into shock

6.2 Identify how to administer first aid to a casualty in shock

6.3 Administer an epipen to a casualty in anaphylactic shock

7. Know how to provide first aid to a casualty who minor injuries

7.1 Identify how to administer first aid to a casualty with:

  • small cuts
  • grazes
  • bruises
  • small splinters
  • nosebleeds

7.2 Identify how to administer first aid to a casualty with minor burns and scalds

8. Know how to provide first aid to a casualty with bone, joint or muscle injuries

8.1 Identify how to administer first aid to a casualty with a:

  • fracture
  • dislocations
  • soft tissue injuries

9. Know how to provide first aid to a casualty with head or spinal injuries

9.1 Identify how to administer first aid to a casualty with a:

  • concussion
  • skull fracture
  • cerebral compression

9.2 Recognize and treat a spinal injury

10. Know how to provide first aid to a casualty with chest and abdominal injuries

10.1 Identify how to administer first aid to a casualty with a:

  • crush injury
  • penetrating chest wound
  • rib cage injuries

10.2 Recognize and treat an abdominal injury

11. Know how to provide first aid to a casualty with a specialized burn injury

11.1 Identify how to administer first aid to a casualty with a:

  • burn to the airway
  • electrical burns
  • chemical burns
  • welder’s flash
  • sunburn

12. Know how to provide first aid to a casualty with an eye injury

12.1 Identify how to administer first aid to a casualty with:

  • dust in the eye
  • chemical in the eye
  • embedded object in the eye
  • bandaging an eye injury

13. Know how to provide first aid to a casualty who has been poisoned

13.1 Identify how a poison can enter the body and how to treat:

  • household poisons
  • drug poisoning
  • industrial poisoning
  • alcohol poisoning
  • food poisoning

14. Know how to provide first aid to a casualty who has a major illness

14.1 Recognize and treat:

  • heart attack
  • angina
  • stroke
  • epilepsy (recap)
  • asthma
  • diabetic emergency

15. Know how to provide first aid to a casualty suffering from the effects of heat and cold

15.1 Recognize and treat:

  • heat exhaustion
  • heat stroke
  • mild hypothermia
  • moderate hypothermia
  • severe hypothermia

Additional Information

Others may include casualties, work colleagues, or people within the workplace environment

CPR – minimum demonstration time of 2 minutes at floor level.   May include use of rescue breaths barrier devices

Shock – hypovolaemic shock (resulting from blood loss) and anaphylactic shock (severe allergic reaction)

Created: 19 September 2025
Last Modified: 19 September 2025
Author: Phil Newton

Version: Version: 1.00